Maintenance, Support and Management

We manage your products, so you can take care of business

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Ricoh provides remote and on-site support services, to ensure your document environment remains up and running, and your products are in optimum condition. With our focus on maximising the availability of your document management solutions, you’re free to focus on your core business.


World class services, on-site and online

As a trusted global technology leader, you can rest assured that Ricoh will maintain your products and software in full accordance with manufacturers’ standards . Our full range of Support Services offers you many ways to obtain the help and support you need to maximise productivity across your business. Solutions are quickly delivered and implemented to maximise uptime.

All services are managed through our flexible Service Level Agreements, which can be tailored to meet your business needs. While our @Remote automatic fleet management can save you time and cost with intelligent web-based reporting that enables you to deliver device efficiency.

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