When you invest in Ricoh document solutions, we ensure you gain immediate product benefits with our world-class Delivery, Installation and Configuration Service. With professional field-based service teams operating globally, we have the expertise to help you take advantage of your new document environment right away.
Delivering Peace of Mind
You can trust Ricoh to deliver a seamless installation of our business-critical products and software. We take full responsibility for the installation and configuration of our products to your exact requirements. We handle all logistics and relocations too, plus the removal and recycling of all packaging in accordance with European environmental regulations.
Whether it’s a new installation, upgrade or relocation, our tried and trusted services offer complete and reliable end-to-end support. Comprehensive hardware and network audits can assess your existing document and network environment, ensuring our products are integrated into your organisation without disruption.
Delivery, Installation & Configuration Services
Our expert support begins off-site, with pre-delivery checks and configuration of our products drivers and software solutions are installed, to your exact requirements. For safe and quick delivery, our experienced product delivery teams observe strict quality and environmental standards.
Once on-site, our hardware and network installation services connect all digital document devices to your network. Product relocation is planned carefully to ensure the smooth transition of existing products into their new location.
To maximise the effectiveness of your network print environment, we provide configuration services and print queue set-up. Our driver installation and configuration service gives you the peace of mind that all drivers are installed and configured to meet your precise business needs. With all our software, we provide installation and configuration services, working alongside your internal or third-party support teams.