Customer Services

Instant, real-time access to essential documents.

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Enhance customer services with centralised document management.

Benefits

Save time and improve efficiency

A centralised digital repository helps capture, store and access multiple file types centrally.

Fast, accurate document retrieval

Paper and electronic documents are captured and converted into an easily searchable indexed format.

Minimise manual indexing

Full or zonal Optical Character Recognition (OCR) helps cut manual indexing to the minimum.

Ensure customer confidentiality

Integrated Role Based Security ensures only the right people access the right information.

Enhance compliance

Version Management, check-in / check-out and audit trail * aid compliance and ensure only up-to-date documents are used.

*Available with the Server Option

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Information

 

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