Our products meet many international and European Eco label requirements for environmental design and efficiency.
There are three types of environmental labels to indicate environmentally-friendly products have been established or are currently under discussion by the ISO (International Organization for Standardization). The Ricoh group has been actively promoting the use of these labels to help our customers, who are concerned with environmental conservation.
Learn more about ECO Labels
Q1: Where can I find general information about REACH?
REACH is a new EU regulatory framework for Registration, Evaluation, Authorization and Restriction of Chemicals. You can find more information on REACH on our global website.
Learn more about REACH
Q2: How does Ricoh obtain compliance information on Substances of Very High Concern (SVHC) content?
We are contacting our suppliers to compile the basic information required to be transmitted. For such purposes, we participate in industry groups which bring together many companies throughout the supply chain (in both Japan and elsewhere) and promote the establishment of cooperation throughout industry amongst all stakeholders. In addition, we are strengthening our own internal system for the complete management of chemical substances and information relating to them.
Q3: Can I search for SVHC information on my product?
If SVHC s exist within your product they can be found using the links:
Q4: If changes are made to the substances used by Ricoh in a product model how will the customer be notified?
The Ricoh Group will provide information on SVHCs through Ricoh Group's Management System for Chemical substances contained in Products. The information provided will be up-to-date as of the time that the request for information is made.
Q5: If an SVHC is in a product, do you plan to discontinue use of the substance or to use an alternative, (safer) substance with less environmental impact?
If an SVHC is in a product, do you plan to discontinue use of the substance or to use an alternative, (safer) substance with less environmental impact? At this point, the REACH Regulation does not impose new limitations on the use of SVHCs, nor does it require companies to submit substitution plans. It is only after an SVHC has been placed on the list of substances subject to authorisation (Annex XIV of the REACH Regulation) that such obligations are imposed. Currently, Annex XIV is blank.
The Ricoh Group’s policy is to regularly review its use of environmentally sensitive substances in light of scientific developments to appropriately control the presence of these chemical substances in our products.
Q6: Can Ricoh provide me with data on the quantity of SVHCs in Ricoh product?
The REACH Regulation does not require the measurement of the quantity of SVHCs in an individual product, and accordingly the Ricoh Group does not provide this information.
WEEE Information for Recyclers
In compliance to the WEEE directive requirements, and to provide more detailed information and the answers to questions about dismantling Ricoh products, please visit the WEEE Recycle Information database.
You will need to login or create a new user account to access the WEEE Recycle Information Database